Privacybeleid
Statement on the Collection of Personal Data
This Personal Information Collection Statement ("PICS") is intended to inform you, in accordance with privacy regulations, regarding:
The purposes for which your personal data collected by us will be used once collected in connection with your use of this website ("Website") or your purchase of products sold through this website ("Products"); With whom your personal data may be shared; and To whom you can address requests for access or correction of data. We may revise this PICS by making changes to this page. You should consult this page periodically to review any changes we make.
- Data User
1.1 ("we", "us", "our") refers to the Data User.
- Data Subjects
This PICS applies to personal data of ("you" or "your"):
(a) Visitors: individuals who visit our website;
(b) Users: individuals who purchase, apply for, or receive products;
(c) Contacts: Individuals who contact us through our website, email, or other means.
- What We Collect
3.1 We may collect, store, process, transfer, and use the following types of personal data:
(a) from visitors: IP address or other unique device identification;
(b) from users:
Username; Account password; (iii) full name;
Email address; Billing address; Delivery address; vii. Payment information;
viii. Phone number;
(c) from contacts:
Full name; Email address; iii. any other personal data you provide to us.
- indicates mandatory personal data
3.2 If you do not provide us with mandatory personal data, we may not be able to grant you access to our website, provide you with our products, or respond to your communications.
- Purpose and Use
4.1 We may collect, store, process, transfer, and use your personal data for the following purposes:
(a) to provide you with our products, such as:
to manage and execute your orders; if you choose to register an account on our website, to create and update your registered account with us; and iii. to process and facilitate the billing and payment of your orders;
(b) to monitor and analyze the use of our website and compile aggregated statistics about that usage;
(c) to personalize your experience on our website, including identifying your preferences and behavior to better meet your individual needs;
(d) to improve our website and products based on information and feedback we receive from you and our analysis of how you use our website and purchase products;
(e) for research and development and by using your personal data for testing, researching, analyzing, and supporting product development (including machine learning);
(f) for customer service and to help us more effectively respond to your service requests, feedback, and support requests;
(g) for non-marketing communications related to your orders, such as order confirmations and shipment notifications;
(h) for technical purposes and for project management requirements;
(i) to maintain the security and integrity of personal data collected through our website;
(j) to prevent fraud;
(k) for legal proceedings or as required by regulatory authorities, government agencies, and official requests;
(l) for direct marketing, but only if we obtain your consent (see point 11 below); and
(m) for other purposes directly related to the above.
4.2 The personal data we collect may not be used for other purposes unless:
(a) you have given your explicit consent for its use for the relevant other purposes;
(b) the purpose is directly related to the purpose for which the personal data was collected; or
(c) we may use the personal data for other purposes under an exemption or otherwise in accordance with applicable laws and regulations.
- Transfer of Personal Data
5.1 We may disclose your personal data to the following persons:
(a) our employees and officers;
(b) our affiliates and their employees and officers;
(c) Shopify Inc. and its subsidiary and parent companies, an IT service provider contracted by us to manage and maintain the Website and process your orders through the Website;
(d) Paypal Holdings Inc. and its subsidiaries and other payment processors or intermediaries ("Payment Processors") that we may engage to process payment transactions for us in connection with our Products or in the course of our activities;
(e) suppliers of our products ("Suppliers") to enable us to ship our products to you;
(f) other service providers and data processors engaged by us, such as:
Administrative service providers; IT services and software vendors; iii. data analytics providers;
data input and processing service providers; cloud service providers; and Credit information bureaus. (g) our insurers and bankers;
(h) our professional legal, financial, and accounting advisors;
(i) other companies, organizations, or individuals if required by applicable law, regulation, legal proceeding, or government request or if disclosure is appropriate for security reasons. This includes sharing your personal information with other companies, organizations, or individuals for fraud prevention and detection purposes; and
(j) other companies, organizations, or individuals in connection with negotiations for a merger, sale of business assets, consolidation or restructuring, financing, or acquisition of our business or any part thereof by or into that other company.
5.2 When you make payments to us via payment processors, you enter into a contract directly with the payment processor and are subject to its terms of use and privacy policy. You should read the payment processor's privacy policy and, if applicable and at your discretion, consent to such policy not governed by this PICS or our Privacy Policy.
5.3 If we share your personal data with others, we will ensure the confidentiality of your personal data by including confidentiality or other contractual clauses in the agreements with third parties with whom we share your personal data.
5.4 We may disclose your personal data to persons other than those described in paragraph 5.1 above if we inform you in advance and obtain your consent.
- Cookies
6.1 Our Cookie Policy forms part of this Privacy Policy enabling you to visit and use our website.
6.1 A cookie is a small data file that a website can send to your computer or device when you visit our website.
6.2 Cookies are used to make websites work better and more efficiently, usually by allowing them to recognize you and remember important information that facilitates your use of a website (for example, by remembering your user preferences).
6.3 We use cookies to:
(a) store technical data to ensure that our website is loaded and displayed correctly and efficiently when you visit our website;
(b) remember choices you have made or information you have provided (for example, your username, language, or region) so that your preferences are retained for your future visits to our website and you do not need to log in again on your future visits;
(c) analyze how you navigate through our website to help us optimize its design; and
(d) track your behavior and preferences so that we can assess the kind of information and products of ours you are interested in.
6.4 We use:
(a) session cookies, which are unique to each visit to our website; and
(b) persistent cookies that are not deleted when you close your browser window and are activated each time you visit our website.
6.5 The cookies we use are:
(a) necessary cookies that are essential for our website to help you move from page to page and use the features of our website;
(b) functionality cookies, which allow our website to remember the choices you have made and provide more personalized functionality; or
(c) performance cookies, which collect information about your use of our website and help us improve the operation of the website.
6.6 We use a limited number of third-party cookies; these can be found in our Cookie Policy.
6.7 By continuing to use our website without notifying us of your refusal to use cookies or withdrawing your consent, you consent to our use of cookies.
6.8 You can refuse the use of cookies or withdraw your consent at any time by adjusting the appropriate settings in your browser. These settings are usually found in the "Options" or "Settings" menu of your internet browser, or by clicking on "Help" in your browser's menu. Deleting cookies may affect your use and experience of our website.
6.9 We only store cookies for the duration necessary for the function for which they are used. This function depends on the cookie.
- Retention
7.1 We retain your personal data for as long as necessary for the purposes for which it was collected. We may also retain your personal data for longer if necessary to comply with our contractual or legal obligations.
7.2 Personal data provided to us will be destroyed at the end of this retention period.
- Access and Correction
9.1 You have the right under the PDPO to:
(a) request a copy of your personal data held by us, unless we are exempt from complying with a data access request; and
(b) request us to make the necessary corrections in relation to personal data that you believe to be inaccurate, after we have complied with a data access request. We may refuse a request for correction of data if we believe that the personal data is accurate, an expression of opinion, or the proposed correction is incorrect.
9.2 If you wish to access or correct your personal data, please contact us.
9.3 We reserve the right to charge a reasonable fee for processing a request for access to or correction of personal data.
- Direct Marketing
10.1 We may use your collected personal data to directly sell our products to you.
10.2 The types of personal data we use for direct marketing are:
□ your full name;
□ your email address;
□ I do not object to the use of this type of personal data for direct marketing.
□ I object to the use of the types of personal data listed in the checked boxes for direct marketing services (but not against the other types).
10.3 The direct marketing activities we intend to carry out using your personal data are:
□ information and promotional material about: our products, similar products you have previously purchased, discounts and other promotions, and information about us that we think you may find useful;
□ updates regarding our website or products; and
Festive greetings.
□ I do not object to receiving this type of direct marketing activities.
□ I object to receiving the types of direct marketing activities in the checked boxes (but not against the other types).
10.4 Unless you expressly consent, we may not use the types of personal data for the direct marketing activities described in this section 11.
10.5 If we obtain your consent for direct marketing, we may disclose your personal data for direct marketing purposes to the persons mentioned in paragraph 5.1.
10.6 You may request us to stop using your personal data for direct marketing purposes at any time by sending us an email or by replying to any direct marketing communication from us with the header "Unsubscribe".